Refund assurance simply allows a full cash refund no questions asked. Regardless of refund assurance, if your item arrives broken or inaccurate in any way we will fix or replace the entire PC for free (we even cover shipping). Refunds for custom PCs without Assurance will be charged a 15% restocking fee. At that point we will be responsible for any broken parts. This ensures that even if your PC is damaged in shipping you can send it back for a full refund. You have an option on checkout to add refund assurance to your order. We cover shipping for this entire process. Only once you receive this replacement PC will you then ship back the original. We will even send the replacement PC first. If you get your PC and have any issues we will replace the entire PC for free. For any refunds (non replacements) customer pays return shipping. RETURNSĪll LYTE PCs can be returned within 30 days of delivery. In the end, our goal is to make buying and owning a PC as easy as possible. That means even if you are out of our 1 year warranty many of your components will still be covered! For example, nearly all of our power supplies include a 3 year warranty. On top of the 1 year warranty many of the parts in your computer also include manufacturer warranties. That means we will cover any defects for the entirety of your first year of ownership. On top of that, every LYTE PC comes with a 1 year full warranty. That means that if your PC arrives with any issues/damage we will repair or replace the entire system with no cost to you. Your LYTE PC is covered with our safe delivery guarantee.
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